Privacy Policy

Last Updated: 30/11/-0001

Welcome to the privacy policy ("Policy") of IRHQ ("we," "us," or "our"). This Policy outlines our commitment to safeguarding the privacy of the three entities involved in our services: NDIS Companies, Lifestyle Assistants (LSA), and Participants.

1. **Information We Collect:**

  - **NDIS Companies:** We collect information about NDIS Companies to facilitate effective communication and collaboration. This may include contact details, organisation information, and relevant business details.

  - **Lifestyle Assistants (LSA):** Information collected from LSAs includes personal and contact details, qualifications, and work-related information necessary for engagement and service delivery.

  - **Participants:** For Participants, we collect personal information such as name, contact details and other relevant details to ensure personalised and effective care.

2. **How We Use Information:**

  - **NDIS Companies:** Information collected from NDIS Companies is used to establish and maintain partnerships, communicate effectively, and ensure the efficient provision of services.

  - **Lifestyle Assistants (LSA):** The information of LSAs is used for employment-related purposes, including recruitment, engagement, training, and ongoing communication.

  - **Participants:** Participant information is utilized to deliver personalized care services, maintain communication with authorized individuals, and ensure the safety and well-being of the participants.

3. **Sharing of Information:**

  - We may share information between NDIS Companies, LSAs, and Participants as necessary for the provision of services and in accordance with applicable laws and regulations.

  - Information may be shared with third-party service providers, such as IT support and hosting services, to ensure the smooth operation of our platform.

4. **Security Measures:**

  - We implement industry-standard security measures to protect the confidentiality and integrity of the information we collect. This includes encryption, access controls, and regular security assessments.

5. **Your Choices:**

  - NDIS Companies, LSAs, and Participants have the right to access, correct, or delete their personal information. Requests for such actions can be submitted through our designated channels.

6. **Updates to this Policy:**

  - We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through our website or other appropriate channels.

7. **Contact Information:**

 - If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at  contact@irhq.com.au

By using our services, you agree to the terms outlined in this Privacy Policy. It is important to review this Policy regularly for any updates.